The Challenge
1
Low wellness program participation
Gym memberships go unused, screening programs see poor uptake, and EAP services are barely accessed โ despite significant investment.
2
No visibility on benefit utilisation
HR teams cannot see which benefits employees are actually using, making it impossible to optimise the benefits portfolio based on real engagement data.
3
No mechanism to reward healthy behaviour
Organisations know that rewarding healthy behaviour drives outcomes โ but have no standardised infrastructure to execute this at scale across diverse employee populations.
4
Benefit ROI is unmeasurable
Board and finance teams ask for ROI on health spend. HR has no structured data with which to answer the question.
Use Cases
What organisations
actually deploy us for.
Practical campaigns designed for real healthcare workflows โ not generic reward templates.
Platform Impact
Numbers that
move the needle.
๐
+64%
Program participation
Average lift in wellness program uptake within 60 days of launch
๐ฉบ
91%
Screening completion
Completion rate for reward-incentivised health screening drives
๐ฐ
4.7ร
Benefit ROI
Average return on outcome-based wellness reward investment
๐ง
5ร
EAP utilisation
Increase in mental health resource access when incentivised
Common Questions
What teams
ask us first.
QCan this integrate with our existing HRIS or benefits platform?
Yes. CareThanks integrates with major HRIS platforms via API. Employee data, trigger events, and reward issuance can be fully automated without manual HR intervention.
QHow do we protect employee health data privacy?
CareThanks is designed as a rewards layer โ it does not store underlying health records. Trigger events can be anonymised, and all data handling aligns with applicable data protection regulations.
QCan we configure different reward budgets per employee band or business unit?
Yes. Reward Unit allocations, campaign eligibility, and redemption limits are all configurable by employee segment, seniority, or business unit.
QWhat does the employee experience look like?
Employees receive rewards via SMS or WhatsApp and redeem from the CareThanks catalogue โ no separate app required. The experience is simple enough for the least tech-savvy team member.
QHow do we report on wellness ROI to our board?
The analytics dashboard provides participation rates, redemption data, cost per action, and campaign ROI. All data is exportable for board reporting and finance review.
QCan this be used across multiple African office locations simultaneously?
Yes. CareThanks supports multi-country configurations. Reward values, currency, and delivery modes are configured per market โ all managed from a single HR dashboard.